Telemarketing (TELESALES)

Conditions of modern market are changing quickly. Companies must using innovative approaches to surpass the market. One of them is TELESALES - software for direct interaction of the manufacturer with retail outlets and marketer. Our product will help you to build a new model of your business, automating remote interaction with retail.

Often Telesales is used in B2B sales. High marginality transactions in this business will not only allow you to recoup expenses for the cost of work, but will also save the time of your field force and reduce their costs.

Implementation of TELESALES will help you:

  • Expand the covered territory. You can call even in those outlets, which are very difficult to get there.
  • Reduce the number of visits to accept orders in bulk-forming outlets (without canceling field visits for relationships building)
  • Effectively manage the territory – with possible changing at the territory or replacements of a sales representative on the route

BENEFITS FOR THE COMPANY

ANALYTICS

Sales history, trends, novelties of the market, recommended order

PRESENTATION OF NEW PRODUCTS AND PROMOTIONS

Support of national trade marketing activities

ORDERING

Тelesale operator like a sales representative takes an order by phone

INCREASE OF THE CUSTOMER BASE

Collection of information, questionnaires, distribution expansion

PARTNERSHIPS

Trust through direct online contact with partners

COSTS OPTIMIZATION ON SALES SUPPORT

Less number of visits to the volume forming outlets

BENEFITS FOR THE TRADING PARTNER

QUALITY OF SALES SERVICE

Flexible ordering time

Permanent online dialogue with the supplier

SPECIAL OFFERS, BONUSES

Individual conditions for promotions

STOCK MANAGEMENT

Possibility to make an independent call to the operator for placing an order

SYSTEM FEATURES

  • Integration SFA solution with IP telephony
  • Integration with SalesWorks and other SFA/CRM solutions
  • Fast and convenient interface for the Telesale (TS) operators
  • TS Operator Scheduler
  • TS supervisor’s role
  • Team work analytics
  • Setting tasks between the TS Operator and the Sales Representative
  • Point-of-sale surveys and collection of information

HOW TELESALES WORKS