Telemarketing (TELESALES)
Conditions of modern market are changing quickly. Companies must using innovative approaches to surpass the market. One of them is TELESALES - software for direct interaction of the manufacturer with retail outlets and marketer. Our product will help you to build a new model of your business, automating remote interaction with retail.
Often Telesales is used in B2B sales. High marginality transactions in this business will not only allow you to recoup expenses for the cost of work, but will also save the time of your field force and reduce their costs.
Implementation of TELESALES will help you:
- Expand the covered territory. You can call even in those outlets, which are very difficult to get there.
- Reduce the number of visits to accept orders in bulk-forming outlets (without canceling field visits for relationships building)
- Effectively manage the territory – with possible changing at the territory or replacements of a sales representative on the route
BENEFITS FOR THE COMPANY
ANALYTICS
Sales history, trends, novelties of the market, recommended order
PRESENTATION OF NEW PRODUCTS AND PROMOTIONS
Support of national trade marketing activities
ORDERING
Тelesale operator like a sales representative takes an order by phone
INCREASE OF THE CUSTOMER BASE
Collection of information, questionnaires, distribution expansion
PARTNERSHIPS
Trust through direct online contact with partners
COSTS OPTIMIZATION ON SALES SUPPORT
Less number of visits to the volume forming outlets
BENEFITS FOR THE TRADING PARTNER
QUALITY OF SALES SERVICE
Flexible ordering time
Permanent online dialogue with the supplier
SPECIAL OFFERS, BONUSES
Individual conditions for promotions
STOCK MANAGEMENT
Possibility to make an independent call to the operator for placing an order
SYSTEM FEATURES
- Integration SFA solution with IP telephony
- Integration with SalesWorks and other SFA/CRM solutions
- Fast and convenient interface for the Telesale (TS) operators
- TS Operator Scheduler
- TS supervisor’s role
- Team work analytics
- Setting tasks between the TS Operator and the Sales Representative
- Point-of-sale surveys and collection of information
HOW TELESALES WORKS