Global Softserve

The SoftServe company (part of which is SoftServe Business Systems) is the largest IT-outsourser in Eastern Europe. Main areas of expertise: software and applications development for independent software vendors, testing and maintenance of software and business solutions, IT-consulting. The company provides a full range of services, from the development of the product idea to its final implementation.

It specializes in the areas of SaaS/Cloud, Mobility, BI/Analytics and UI/UX, with a focus on three major segments of the market — medicine, infrastructure and retail. The company`s customers include: Cisco, Hewlett-Packard, Allscripts, IBM, Logitech, WSI and many more. The organization`s representative offices are located in 8 countries.

A brief historical journey


The company was founded in 1993 by two graduates of the Lviv Polytechnic University, who organized software development with the support of their university. The first customer — General Electric — appeared in the same year. During certain time, the organization focused primarily on the US customers.


In 2000 the first office in the US was opened, after which several more representative offices were organized in the country.


In 2006 a unique corporate educational institution was founded — the SoftServe University. It`s primary direction, the IT-academy, aims to bridge the gap between university education and the industry needs. The structure also includes the Training Management Group, the Certification Centre and the Foreign Language School.


2009 was marked by the expansion of SoftServe`s presence to Asia — a quality control centre was opened in Manila (Philippines).


In 2012, the company began to work actively with customers in Western Europe.


As a result in 2014 it opened offices in Germany, Great Britain, the Netherlands, and later in Sweden. The first development centre outside the borders of Ukraine appeared in Sofia (Bulgaria). A year later, the centre in Wroclaw (Poland) joined it.


Initially, the organization`s staff consisted of 3 persons. The 20th anniversary of the company in 2013 was celebrated by more than 2,500 employees. And in 2015 this number exceeded 4,000.

Other facts

The Best Employer of Eastern and Central Europe in 2011. Since 2010, SoftServe holds the title of the best Ukrainian employer (2010, 2011, 2013-2014) according to the Aon Hewitt rating, and in 2012, 2013 and 2015 — in the DOU rating.

For three consecutive years (2014-2016) the company joined the list of global outsourcing leaders — the Global Outsourcing 100 by the International Association of Outsourcing Professionals (IAOP).

SoftServe was named "IT Company of the Year — Central and Eastern Europe" at the fourth annual awards ceremony by CEE Shared Services and Outsourcing Awards. The only Ukrainian company, which has successfully passed the Information Security certification ISO / IEC 27001: 2013

The winner of the Russian Microsoft`s Partner Awards 2013 competition. The company has won the award in the "Application Lifecycle Management" nomination for the development of the SoftServe ALM Accessories software solution